The Anker SOLIX F1200 (PowerHouse 757) is a powerful and versatile portable power station that can power up to 95% of your home appliances, from microwaves and fridges to power drills and high output lights. It has a massive 1229Wh capacity and a huge 1500W AC output, as well as 13 ports for all your devices. It also features a long-lasting LiFePO4 battery that can last for 10 years or 3000 cycles, a fast HyperFlash AC recharging that can reach 80% in 1 hour, and a solar charging option for unlimited power outdoors.
But like any device, it may encounter some issues or errors from time to time. That’s why we’ve created this comprehensive troubleshooting guide to help you solve some of the most common problems you may face with your Anker SOLIX F1200. Whether it’s a charging issue, a display error, or a connection problem, we’ve got you covered with simple and easy solutions.
The power station is not charging or charging slowly
If your power station is not charging or charging slowly, there are several possible causes and solutions:
- Check the input voltage and current of your power source. The power station supports AC input of 100-240V, 50/60Hz, and DC input of 12-30V. Make sure your power source meets these specifications and is not overloaded or damaged.
- Check the charging cable and connector. Make sure they are not loose, broken, or dirty. If they are, replace them with new ones or clean them with a soft cloth.
- Check the battery level and temperature of the power station. The power station will not charge if the battery level is above 95% or below 5%, or if the temperature is above 45°C or below -10°C. Wait for the battery level to drop or rise, or move the power station to a cooler or warmer place.
- Check the charging mode of the power station. The power station has two charging modes: HyperFlash and Standard. HyperFlash mode can charge the power station from 15% to 80% in about 40 minutes when using an AC input of at least 800W. Standard mode can charge the power station from 0% to 100% in about 5 hours when using an AC input of at least 200W. You can switch between the two modes by pressing and holding the AC input button for 3 seconds. The LED indicator will flash blue for HyperFlash mode and green for Standard mode.
The power station is not powering my devices or powering them poorly
If your power station is not powering your devices or powering them poorly, there are several possible causes and solutions:
- Check the output wattage and voltage of your devices. The power station can provide up to 1500W of continuous AC output and up to 3000W of surge AC output. It can also provide up to 60W of USB-C output, up to 18W of USB-A output, up to 120W of DC output, and up to 3W of LED light output. Make sure your devices do not exceed these limits and are compatible with these voltages.
- Check the battery level and temperature of the power station. The power station will not provide output if the battery level is below 5%, or if the temperature is above 45°C or below -10°C. Recharge the power station or move it to a cooler or warmer place.
- Check the output mode of the power station. The power station has two output modes: Eco and Standard. Eco mode can save battery by automatically turning off the AC output when no load is detected for more than 12 hours, or when the load is less than 50W for more than 4 hours. Standard mode can keep the AC output on regardless of the load. You can switch between the two modes by pressing and holding the AC output button for 3 seconds. The LED indicator will flash green for Eco mode and blue for Standard mode.
The display screen is not showing correctly or not showing at all
If your display screen is not showing correctly or not showing at all, there are several possible causes and solutions:
- Check the brightness level of the display screen. You can adjust the brightness level by pressing and holding the display button for 3 seconds. The LED indicator will flash from 1 to 5 times to indicate the brightness level, from lowest to highest.
- Check the sleep mode of the display screen. The display screen will automatically enter sleep mode after 10 seconds of inactivity to save battery. You can wake up the display screen by pressing any button or connecting any device.
- Check the battery level and temperature of the power station. The display screen will not show if the battery level is below 5%, or if the temperature is above 45°C or below -10°C. Recharge the power station or move it to a cooler or warmer place.
The power station is making abnormal noises or smells
If your power station is making abnormal noises or smells, there are several possible causes and solutions:
- Check the fan of the power station. The fan will automatically turn on when the power station is charging or discharging, or when the temperature is above 40°C. The fan may make some noise, but this is normal and does not affect the performance of the power station. If the fan is making excessive noise, check if there is any dust or debris blocking the air vents. If there is, clean them with a soft brush or a vacuum cleaner.
- Check the smell of the power station. The power station may emit some smell when it is new or when it is working hard. This is normal and does not affect the performance of the power station. The smell will fade away after some time. If the smell is strong or unpleasant, check if there is any damage or leakage on the power station. If there is, stop using the power station and contact Anker customer service.
The power station is showing an error code on the display screen
If your power station is showing an error code on the display screen, there are several possible causes and solutions:
- E01: AC input overvoltage. The AC input voltage is higher than 264V. Disconnect the AC input and use a compatible power source.
- E02: AC input undervoltage. The AC input voltage is lower than 88V. Disconnect the AC input and use a compatible power source.
- E03: AC input overcurrent. The AC input current is higher than 10A. Disconnect the AC input and use a compatible power source.
- E04: AC output overvoltage. The AC output voltage is higher than 132V. Disconnect all devices from the AC output and reset the power station by pressing and holding the display button for 10 seconds.
- E05: AC output undervoltage. The AC output voltage is lower than 88V. Disconnect all devices from the AC output and reset the power station by pressing and holding the display button for 10 seconds.
- E06: AC output overcurrent. The AC output current is higher than 12A. Disconnect all devices from the AC output and reset the power station by pressing and holding the display button for 10 seconds.
- E07: AC output overload. The AC output wattage is higher than 1500W (continuous) or 3000W (surge). Disconnect all devices from the AC output and reset the power station by pressing and holding the display button for 10 seconds.
- E08: DC output overcurrent. The DC output current is higher than 15A. Disconnect all devices from the DC output and reset the power station by pressing and holding the display button for 10 seconds.
- E09: USB-C output overcurrent. The USB-C output current is higher than 3A. Disconnect all devices from the USB-C output and reset the power station by pressing and holding the display button for 10 seconds.
- E10: USB-A output overcurrent. The USB-A output current is higher than 3A. Disconnect all devices from the USB-A output and reset the power station by pressing and holding the display button for 10 seconds.
- E11: LED light overcurrent. The LED light current is higher than 1A. Turn off the LED light and reset the power station by pressing and holding the display button for 10 seconds.
- E12: Battery overvoltage. The battery voltage is higher than 14V. Stop charging or discharging the power station and contact Anker customer service.
- E13: Battery undervoltage. The battery voltage is lower than 9V. Recharge the power station as soon as possible and contact Anker customer service if it does not recover.
- E14: Battery overtemperature. The battery temperature is higher than 45°C. Stop charging or discharging the power station and move it to a cooler place.
- E15: Battery undertemperature. The battery temperature is lower than -10°C. Stop charging or discharging the power station and move it to a warmer place.
We hope this troubleshooting guide has helped you solve some of the problems you may encounter with your Anker SOLIX F1200 portable power
