Uh oh, are strange icons popping up on your Jackery power station’s display? Don’t panic! Those cryptic little warning symbols actually help alert you to issues with your power station. But decoding their meaning can be confusing.
Rest easy, I’m here to help translate those odd Jackery alerts! In this article, I’ll explain what each warning symbol means and how to resolve the problem it represents.
We’ll go over the battery, exclamation mark, lightning bolt, triangle, and thermostat icons so you’re not left scratching your head. I’ll also answer some frequently asked questions about Jackery’s warning symbol lingo.
By the end, you’ll be able to quickly identify and troubleshoot any power station hiccups those symbols flag. Let’s start demystifying those cryptic Jackery alerts and get your power station back up and running!
A Jackery warning symbol is an icon that appears on the display screen (LCD) of your Jackery power station when there is something wrong with your device. There are four main warning symbols that you may encounter: battery/exclamation icon, battery/lightning icon, triangle/exclamation icon and thermostat icon. Each symbol has a different meaning and solution that we will describe below.
Battery/Exclamation Icon
The battery/exclamation icon means that your Jackery power station has a dead battery. This means that the battery level is below 20% and needs to be recharged as soon as possible. If you ignore this warning symbol, your power station may shut down automatically and lose all its stored power.
To fix this issue, you need to recharge your Jackery power station using one of the following methods:
- Charge by wall outlet using the AC charger that comes with your product.
- Charge by car outlet using the car charging cable that comes with your product.
- Charge by solar panel using a compatible Jackery solar panel or a third-party solar panel with the correct size and type of connector.
Depending on the model and capacity of your Jackery power station, the charging time may vary from 6 to 24 hours. You can check the user manual or website of Jackery for more details.
Battery/Lightning Icon
The battery/lightning icon means that your Jackery power station is overcharged. This means that the battery level is above 100% and needs to be discharged or used as soon as possible. If you ignore this warning symbol, your power station may overheat or damage its battery cells.
To fix this issue, you need to discharge or use your Jackery power station by doing one of the following:
- Plug in your devices or appliances to the output ports of your power station and use them normally.
- Turn on the flashlight or SOS function of your power station if it has one.
- Connect your power station to another power station or a load device using a parallel cable if it supports one.
Depending on the model and capacity of your Jackery power station, the discharging time may vary from 2 to 20 hours. You can check the user manual or website of Jackery for more details.
Triangle/Exclamation Icon
The triangle/exclamation icon means that your Jackery power station is overloaded. This means that the output power or current of your power station exceeds its rated limit and needs to be reduced as soon as possible. If you ignore this warning symbol, your power station may shut down automatically or trigger its protection circuit.
To fix this issue, you need to reduce the load or unplug some devices or appliances from your Jackery power station by doing one of the following:
- Check the wattage or amperage of your devices or appliances and make sure they are within the range of your power station’s output limit. You can find this information on the labels or manuals of your devices or appliances, or on the user manual or website of Jackery.
- Unplug some devices or appliances from your power station until the warning symbol disappears. You can also use a wattmeter or an ammeter to measure the output power or current of your power station and adjust accordingly.
- If you are using multiple devices or appliances at the same time, try to use them separately or in different combinations to avoid overloading your power station.
Depending on the model and capacity of your Jackery power station, the output limit may vary from 100W to 2000W. You can check the user manual or website of Jackery for more details.
Thermostat Icon
The thermostat icon means that your Jackery power station is either too cold or too hot at charge and/or discharge. This means that the temperature of your power station is outside its optimal range and needs to be adjusted as soon as possible. If you ignore this warning symbol, your power station may reduce its performance or damage its battery cells.
To fix this issue, you need to adjust the temperature of your Jackery power station by doing one of the following:
- Move your power station to a cooler or warmer place depending on whether it is too hot or too cold. Avoid placing it under direct sunlight, near heat sources, in enclosed spaces, or in extreme weather conditions.
- Use a fan, a heater, a blanket, or other methods to cool down or warm up your power station depending on whether it is too hot or too cold. Be careful not to cause condensation, fire, or other hazards.
- Wait for your power station to cool down or warm up naturally before using or charging it. Do not force it to operate or charge when it is too hot or too cold.
Depending on the model and capacity of your Jackery power station, the optimal temperature range may vary from 32°F to 104°F (0°C to 40°C). You can check the user manual or website of Jackery for more details.
FAQs
Q: How do I know if my Jackery power station is working properly?
A: You can check the display screen (LCD) of your Jackery power station for any warning symbols or error codes that indicate any issues or errors with your device. You can also check the battery level, input power, output power, and other information that show the status and condition of your power station. If everything looks normal and there are no warning symbols or error codes, your power station is working properly.
Q: What should I do if my Jackery power station does not turn on or charge?
A: If your Jackery power station does not turn on or charge, you should try the following steps:
- Check the connections and cables of your power station and make sure they are plugged in firmly and securely.
- Check the power source and make sure it is supplying enough voltage and current to your power station.
- Check the fuse and circuit breaker of your power station and make sure they are not blown or tripped.
- Check the battery level of your power station and make sure it is not too low or too high.
- Reset your power station by pressing and holding the power button for 10 seconds or until it turns off and then turns on again.
If none of these steps work, you should contact Jackery customer service for assistance.
Q: How do I contact Jackery customer service?
A: You can contact Jackery customer service by doing one of the following:
- Visit their website at https://www.jackery.com/ and click on the “Support” tab. You can find FAQs, user manuals, warranty information and contact details there.
- Email them at support@jackery.com and describe your problem in detail. Include your name, order number, product model, serial number and photos or videos of your power station if possible.
- Call them at 1-888-502-2236 from Monday to Friday, 9 am to 5 pm PST. Have your order number, product model and serial number ready when you call.
Conclusion
A Jackery warning symbol is an icon that appears on the display screen (LCD) of your Jackery power station when there is something wrong with your device. There are four main warning symbols that you may encounter: battery/exclamation icon, battery/lightning icon, triangle/exclamation icon and thermostat icon. Each symbol has a different meaning and solution that we have described above. By understanding these warning symbols and following the instructions and safety precautions, you can fix your Jackery power station not working and get it back to normal. We hope this article helped you solve your problem and enjoy your Jackery power station again. If you have any questions or feedback, feel free to leave a comment below. Happy charging!
