If you have any questions, issues, or feedback about your Goal Zero products, you might want to contact their customer service team. But how can you do that? In this post, we’ll show you the different ways to contact Goal Zero customer service and what to expect from them.
You can contact Goal Zero customer service via phone, email, live chat, or social media. Their phone number is 888-794-6250 and their email is support@goalzero.com. You can also chat live with a representative on their website or reach out to them on Facebook, Twitter, or Instagram. They are available from Monday to Friday, 9AM to 5PM (MT). They can help you with technical support, phone orders, product support, warranty claims, and more.
Phone
One of the easiest ways to contact Goal Zero customer service is by phone. You can call them toll-free at 888-794-6250 and speak to a friendly and knowledgeable representative. They can help you with technical support, phone orders, product support, warranty claims, and more.
Their phone hours are from Monday to Friday, 9AM to 5PM (MT). You might have to wait for a few minutes before getting connected to a representative, depending on the call volume. You should have your order details or product information ready when you call them.
Another way to contact Goal Zero customer service is by email. You can send them an email at support@goalzero.com and get a response within 24 hours. They can help you with technical support, phone orders, product support, warranty claims, and more.
You should include your order number or product information in your email, as well as a clear description of your question or issue. You should also attach any photos or videos that might help them understand your situation better.
Live Chat
A third way to contact Goal Zero customer service is by live chat. You can chat live with a representative on their website by clicking the chat icon in the lower right hand corner of the screen. They can help you with technical support, phone orders, product support, warranty claims, and more.
Their live chat hours are from Monday to Friday, 9AM to 5PM (MT). You might have to wait for a few seconds before getting connected to a representative, depending on the chat volume. You should have your order details or product information ready when you chat with them.
Social Media
A fourth way to contact Goal Zero customer service is by social media. You can reach out to them on Facebook, Twitter, or Instagram and get a response within a few hours. They can help you with technical support, phone orders, product support, warranty claims, and more.
You should follow their social media accounts and send them a direct message or comment on their posts with your question or issue. You should include your order number or product information in your message or comment, as well as a clear description of your question or issue. You should also attach any photos or videos that might help them understand your situation better.
Conclusion
Goal Zero customer service is available via phone, email, live chat, or social media. Their phone number is 888-794-6250 and their email is support@goalzero.com. You can also chat live with a representative on their website or reach out to them on Facebook, Twitter, or Instagram. They are available from Monday to Friday, 9AM to 5PM (MT). They can help you with technical support, phone orders, product support, warranty claims, and more.
We hope this post helped you learn how to contact Goal Zero customer service and what to expect from them. If you have any questions or comments, feel free to leave them below. Thanks for reading!