Goal Zero YETI1500X Troubleshooting Guide (With Error Codes)

If you own a Goal Zero YETI1500X portable power station, you know how useful it is for camping, tailgating, off-grid events, workshops, and emergency home backup. It’s a powerful and versatile device that can run many appliances and charge many devices with its multiple port options. But what if you encounter some problems with your YETI1500X? How do you troubleshoot them and get your power station back to normal? In this guide, we’ll show you some common issues and solutions for the Goal Zero YETI1500X, as well as a comprehensive guide to error codes.

Problem: The YETI1500X won’t turn on or charge

If your YETI1500X won’t turn on or charge, there are a few possible causes and solutions:

• The battery is too low or too cold. The YETI1500X has a built-in battery management system (BMS) that protects the battery from over-discharge and extreme temperatures. If the battery voltage drops below 10V or the temperature falls below -4°F (-20°C), the BMS will shut off the power station to prevent damage. To fix this, you need to recharge the battery or warm it up to above 32°F (0°C). You can use a compatible solar panel, a wall outlet, or a car charger to recharge the battery. You can also use the Heater Mode feature to warm up the battery by pressing and holding the Display button for 3 seconds until the heater icon appears on the screen. The heater will run for 10 minutes and then turn off automatically. You can repeat this process until the battery is warm enough to turn on or charge.
• The power button is not pressed properly. The YETI1500X has a soft power button that requires a long press to turn on or off. To turn on the power station, you need to press and hold the power button for about 3 seconds until you hear a beep and see the screen light up. To turn off the power station, you need to press and hold the power button for about 6 seconds until you hear another beep and see the screen go dark. If you press the power button too quickly or too lightly, it may not register your command. To fix this, make sure you press and hold the power button firmly and long enough to turn on or off the power station.
• The power station is in sleep mode. The YETI1500X has a sleep mode feature that helps conserve battery power when not in use. If there is no output or input for more than 12 hours, the power station will enter sleep mode and turn off the screen and ports. To wake up the power station from sleep mode, you need to press any button or plug in any device. If your power station is in sleep mode, it may appear to be off or not charging. To fix this, simply press any button or plug in any device to wake up the power station.

Problem: The YETI1500X is not charging properly

If your YETI1500X is not charging properly, there are a few possible causes and solutions:

• The charging source is not compatible or sufficient. The YETI1500X can be charged by three different sources: solar panels, wall outlets, or car chargers. However, not all sources are compatible or sufficient for charging the power station. For solar panels, you need to use compatible Goal Zero panels that have an 8mm or Anderson Power Pole connector and can provide at least 14V and up to 50A of current. For wall outlets, you need to use the included 120W AC wall charger or the optional 230W or 600W AC power supply. For car chargers, you need to use the optional Yeti Lithium 12V car charging cable that can provide up to 10A of current. If you use an incompatible or insufficient charging source, your power station may not charge at all or charge very slowly. To fix this, make sure you use a compatible and sufficient charging source for your power station.
• The charging port is damaged or dirty. The YETI1500X has two charging ports: an 8mm port that can accept up to 10A of current and a high-power port that can accept up to 50A of current. If either of these ports is damaged or dirty, it may affect the charging performance of your power station. To fix this, inspect the ports for any signs of damage or dirt and clean them with a soft cloth if needed. If the ports are damaged, contact Goal Zero customer support for assistance.
• The charging cable is faulty or loose. The YETI1500X comes with a 120W AC wall charger and a 6ft 8mm charging cable. You can also use optional cables such as the 230W or 600W AC power supply, the Yeti Lithium 12V car charging cable, or the Anderson Power Pole to 8mm adapter. If any of these cables is faulty or loose, it may affect the charging performance of your power station. To fix this, check the cables for any signs of damage or wear and replace them if needed. Also, make sure the cables are securely plugged into the ports and the charging source.

Problem: The YETI1500X is not providing enough power or shuts off unexpectedly

If your YETI1500X is not providing enough power or shuts off unexpectedly, there are a few possible causes and solutions:

• The output load is too high or too sensitive. The YETI1500X has a maximum continuous output of 2000W and a maximum surge output of 3500W. If you try to run devices that exceed these limits, the power station may not be able to provide enough power or shut off to protect itself from overload. Also, some devices such as medical equipment, refrigerators, or compressors may have high starting or running power requirements that may cause the power station to shut off. To fix this, make sure you check the power ratings of your devices and do not exceed the output limits of your power station. You can also use the X-Boost feature to run devices up to 3500W by pressing and holding the AC button for 3 seconds until the X-Boost icon appears on the screen. However, this feature may reduce the battery life and efficiency of your power station.
• The battery is too low or too hot. The YETI1500X has a built-in battery management system (BMS) that protects the battery from over-discharge and extreme temperatures. If the battery level drops below 10% or the temperature rises above 113°F (45°C), the BMS will shut off the power station to prevent damage. To fix this, you need to recharge the battery or cool it down to below 104°F (40°C). You can use a compatible solar panel, a wall outlet, or a car charger to recharge the battery. You can also use a fan or shade to cool down the battery.
• The inverter is faulty or overheated. The YETI1500X has a pure sine wave inverter that converts DC power from the battery to AC power for your devices. If the inverter is faulty or overheated, it may affect the output performance of your power station or shut off to protect itself from damage. To fix this, contact Goal Zero customer support for assistance.

Error Codes Guide

The YETI1500X has a screen that displays various information about the status and performance of your power station. Sometimes, it may also display error codes that indicate some problems with your power station. Here is a comprehensive guide to error codes and their meanings:

• E01: Input voltage too low. This means that the charging source is providing less than 14V of voltage, which is not enough to charge the power station. To fix this, make sure you use a compatible and sufficient charging source for your power station.
• E02: Input voltage too high. This means that the charging source is providing more than 50V of voltage, which is too much for the power station and may damage it. To fix this, make sure you use a compatible and safe charging source for your power station.
• E03: Input current too high. This means that the charging source is providing more than 50A of current, which is too much for the power station and may damage it. To fix this, make sure you use a compatible and safe charging source for your power station.
• E04: Output overload. This means that you are trying to run devices that exceed the output limits of your power station, which may cause it to shut off to protect itself from overload. To fix this, make sure you check the power ratings of your devices and do not exceed the output limits of your power station.
• E05: Output short circuit. This means that there is a short circuit in your devices or cables, which may cause sparks or fire hazards. To fix this, make sure you check your devices and cables for any signs of damage or wear and replace them if needed.
• E06: Battery over-discharge. This means that the battery level has dropped below 10%, which may damage it if not recharged soon. To fix this, make sure you recharge your battery as soon as possible using a compatible solar panel, wall outlet, or car charger.
• E07: Battery over-temperature. This means that the battery temperature has risen above 113°F (45°C), which may damage it if not cooled down soon. To fix this, make sure you cool down your battery using a fan or shade and avoid exposing it to direct sunlight or heat sources.