Uh oh, is your Goal Zero power station or power bank refusing to charge up? Don’t freak out just yet, power pros! We’ve got the inside scoop on how to troubleshoot your Goal Zero battery when it won’t charge. A dead battery can kill your adventures, but with some simple tips you can get your portable power back on track! We’ll power through top reasons your Goal Zero isn’t charging and show you how to get it juiced up again. F
rom loose cable connections to insufficient solar input, we’ll illuminate the likely culprits behind the charging failure. Don’t ditch your Goal Zero gear just because the battery is on the fritz. With a few quick fixes, you can diagnose that battery charging issue and get back to powering your expeditions. Stay positive and power on! We’ll get your Goal Zero battery charging properly in no time.
A Goal Zero battery not charging can be caused by various factors, such as a faulty power source, a damaged cable, a blown fuse, a dead battery, or a software glitch. Depending on the model and the situation, you can try some quick fixes such as resetting the battery, replacing the fuse, checking the connections, using a different power source, or contacting Goal Zero customer service.
Resetting The Battery
One of the first things you can try if your Goal Zero battery is not charging is to reset the battery. This can help clear any software glitches or errors that might prevent the battery from charging properly. To reset the battery, you need to disconnect everything from the product and pull out the fuse (if applicable). Let the fuse sit outside of the product for 5-10 minutes. After that, reinsert the fuse and attempt to charge the product to full. Give it a couple of hours on the charger. This will reset the battery and hopefully fix the issue.
Replacing The Fuse
Another thing you can try if your Goal Zero battery is not charging is to replace the fuse. The fuse is a protective device that prevents damage to your product or your power source in case of a short circuit or overload. If the fuse blows, it will stop the current from flowing and prevent the battery from charging. You can easily replace the fuse with a standard automotive fuse that matches the original one. You can find the fuse in your product’s manual or on Goal Zero’s website.
Checking The Connections
A third thing you can try if your Goal Zero battery is not charging is to check the connections. Sometimes, the problem might be caused by a loose or damaged cable, connector, or port that prevents the power from reaching the battery. You should inspect all the cables and connectors for any signs of wear and tear, corrosion, or dirt. You should also make sure that they are plugged in securely and firmly. If you find any issues with your cables or connectors, you should replace them with new ones or contact Goal Zero customer service for assistance.
Using A Different Power Source
A fourth thing you can try if your Goal Zero battery is not charging is to use a different power source. Sometimes, the problem might be caused by a faulty or incompatible power source that does not provide enough power or voltage to charge the battery. You should try using a different power source, such as a wall outlet, a car outlet, or a solar panel, and see if that makes any difference. You should also make sure that you are using the correct cable and adapter for your power source and your product.
Contacting Goal Zero Customer Service
A fifth thing you can try if your Goal Zero battery is not charging is to contact Goal Zero customer service. Sometimes, the problem might be beyond your ability to fix and might require professional help or replacement. You can contact Goal Zero customer service via phone, email, live chat, or social media. Their phone number is 888-794-6250 and their email is support@goalzero.com. You can also chat live with a representative on their website or reach out to them on Facebook, Twitter, or Instagram. They are available from Monday to Friday, 9AM to 5PM (MT). They can help you with technical support, warranty claims, troubleshooting tips, and more.
Conclusion
Goal Zero battery not charging can be caused by various factors, such as a faulty power source, a damaged cable, a blown fuse, a dead battery, or a software glitch. Depending on the model and the situation, you can try some quick fixes such as resetting the battery, replacing the fuse, checking the connections, using a different power source, or contacting Goal Zero customer service.
We hope this post helped you learn how to fix your Goal Zero battery not charging issue and get your product back to working condition. If you have any questions or comments, feel free to leave them below. Thanks for reading!
