The EcoFlow RIVER Pro is a compact and portable power station that can provide up to 600W of AC output and 720Wh of battery capacity. It can charge from solar panels, wall outlets, or car chargers, and support up to 10 devices at the same time. It also features X-Boost technology, which allows it to power some devices up to 1800W that are less sensitive to power quality. However, like any electronic device, the EcoFlow RIVER Pro may encounter some error codes that indicate a problem with the device or its operation. In this blog post, we will explain what each error code means and how to fix it.
Error Code E01: Overload
This error code means that the AC output power of the RIVER Pro has exceeded its rated power of 600W or its surge power of 1200W. This can happen if you connect too many devices or devices that have high power consumption to the AC outlets. To fix this error, you need to:
- Turn off the AC output by pressing the AC button on the device or the app.
- Disconnect some devices or devices that have high power consumption from the AC outlets.
- Turn on the AC output again by pressing the AC button on the device or the app.
If the error persists, you may need to contact EcoFlow customer service for further assistance.
Error Code E02: Over Temperature
This error code means that the internal temperature of the RIVER Pro has exceeded its safe range of 0°C to 45°C. This can happen if you expose the device to direct sunlight, high ambient temperature, or poor ventilation. To fix this error, you need to:
- Turn off the device by pressing and holding the power button for 3 seconds.
- Move the device to a cool and shaded place with good ventilation.
- Wait for the device to cool down before turning it on again.
If the error persists, you may need to contact EcoFlow customer service for further assistance.
Error Code E03: Short Circuit
This error code means that there is a short circuit in the AC output circuit of the RIVER Pro. This can happen if you connect faulty devices or devices that have incompatible voltage or frequency to the AC outlets. To fix this error, you need to:
- Turn off the AC output by pressing the AC button on the device or the app.
- Disconnect all devices from the AC outlets.
- Check if there is any visible damage or foreign object in the AC outlets.
- Turn on the AC output again by pressing the AC button on the device or the app.
If the error persists, you may need to contact EcoFlow customer service for further assistance.
Error Code E04: Low Battery
This error code means that the battery level of the RIVER Pro is below 10%. This can happen if you use the device for a long time without recharging it. To fix this error, you need to:
- Connect the device to a power source, such as a wall outlet, a car charger, or a solar panel.
- Recharge the device until it reaches at least 20% battery level.
- Check if there is any damage or obstruction in the charging port or cable.
If the error persists, you may need to contact EcoFlow customer service for further assistance.
Error Code E05: Battery Fault
This error code means that there is a problem with the battery cells of the RIVER Pro. This can happen if you overcharge, overdischarge, or store the device improperly. To fix this error, you need to:
- Turn off the device by pressing and holding the power button for 3 seconds.
- Contact EcoFlow customer service for further assistance.
Do not attempt to open or repair the device by yourself, as this may cause fire, electric shock, or injury.
We hope this blog post has helped you understand and resolve some common error codes of your EcoFlow RIVER Pro portable power station. If you have any questions or feedback, please feel free to leave a comment below or contact us through our website. Thank you for choosing EcoFlow and enjoy your portable power life!
