If you are looking for a reliable and long-lasting portable power station, the Anker PowerHouse 535 might be a great choice for you. It has a 512Wh capacity, 7 ports for all your devices and appliances, a fast recharge time, and a 10-year lifespan. However, like any electronic device, it may encounter some issues or errors from time to time. In this guide, we will help you troubleshoot some common problems and provide solutions to fix them.
The power station does not turn on or charge
- Solution: Check the power switch and make sure it is in the ON position. If it is, press and hold the power button for 3 seconds to turn on the power station. If it still does not turn on, check the battery level indicator and see if it is low or empty. If it is, plug the power station into a wall outlet or a compatible solar panel using the included adapter or cable and let it charge until the battery level indicator shows full. If the power station does not charge, try using a different adapter or cable and make sure they are securely connected.
The power station shuts off unexpectedly or does not provide enough power
- Solution: Check the output wattage of the devices or appliances you are trying to power and make sure they do not exceed the rated output of the power station (500W). If they do, reduce the number of devices or appliances connected to the power station or use lower-wattage ones. If the output wattage is within the limit, check the temperature of the power station and make sure it is not too hot or cold. If it is, move it to a well-ventilated area with moderate temperature and let it cool down or warm up before using it again. If the temperature is normal, check the battery level indicator and see if it is low or empty. If it is, recharge the power station as soon as possible.
The power station makes a loud noise or emits smoke
- Solution: This is a sign of a serious malfunction or damage to the power station. Immediately disconnect all devices and appliances from the power station and turn it off. Do not attempt to open or repair the power station by yourself. Contact Anker customer service for assistance and warranty claim.
The USB-C port does not work or charges slowly
- Solution: Check the USB-C cable and device you are trying to charge and make sure they are compatible with PD (Power Delivery) protocol. If they are not, use a PD-compatible cable and device instead. If they are, check the cable and port for any damage or dirt and clean them if necessary. If the cable and port are in good condition, try using a different cable or device and see if that works. If not, contact Anker customer service for assistance.
The car outlet does not work or provides low voltage
- Solution: Check the car device or appliance you are trying to power and make sure it has a rated input of 12V DC and does not exceed 120W. If it does not meet these requirements, use a different car device or appliance instead. If it does, check the car outlet switch on the back of the power station and make sure it is in the ON position. If it is, check the car outlet cable and port for any damage or dirt and clean them if necessary. If the cable and port are in good condition, try using a different cable or device and see if that works. If not, contact Anker customer service for assistance.
Error Codes
The power station may display some error codes on the LED screen to indicate different issues or warnings. Here is what they mean and how to fix them:
- E01: Input overvoltage. The input voltage of the adapter or solar panel is too high for the power station to handle. Unplug the adapter or solar panel immediately and use a compatible one instead.
- E02: Input undervoltage. The input voltage of the adapter or solar panel is too low for the power station to charge properly. Unplug the adapter or solar panel and use a different one instead.
- E03: Input overcurrent. The input current of the adapter or solar panel is too high for the power station to handle. Unplug the adapter or solar panel immediately and use a compatible one instead.
- E04: Output overvoltage. The output voltage of one of the ports is too high for the connected device or appliance to handle. Disconnect the device or appliance immediately and use a different one instead.
- E05: Output overcurrent. The output current of one of the ports is too high for the connected device or appliance to handle. Disconnect the device or appliance immediately and use a different one instead.
- E06: Output short circuit. There is a short circuit in one of the ports or the connected device or appliance. Disconnect the device or appliance immediately and check for any damage or dirt. If the port or device is damaged, do not use it again and contact Anker customer service for assistance.
- E07: Battery overtemperature. The temperature of the battery is too high for the power station to operate safely. Turn off the power station and move it to a well-ventilated area with moderate temperature and let it cool down before using it again.
- E08: Battery undertemperature. The temperature of the battery is too low for the power station to operate efficiently. Turn off the power station and move it to a well-ventilated area with moderate temperature and let it warm up before using it again.
- E09: Battery overvoltage. The voltage of the battery is too high for the power station to operate safely. Turn off the power station and contact Anker customer service for assistance.
- E10: Battery undervoltage. The voltage of the battery is too low for the power station to operate efficiently. Recharge the power station as soon as possible.
We hope this troubleshooting guide has helped you solve some common problems with your Anker PowerHouse 535 portable power station. If you have any questions or concerns, please feel free to contact Anker customer service at support@anker.com or visit their website at www.anker.com for more information and support. Thank you for choosing Anker!
